“Mark”, said his CEO, what is happening to our new app? I get weird behaviors, and I’m receiving phone calls from disappointed customers.” “I don’t know”, honestly replied Mark. “I’ll gather my SRE team to find out”. Mark got his team on board t...
“John”, said his boss at their O2O meeting, “when are we discussing our cloud approach?” “You’re right Stephen, but believe me I’m consumed by X, Y, Z,……you know? Please give me another 2 weeks and I’ll come with our proposal”. “John...
One day, Mark was having a meeting with his SRE team, when their pager announced a major service outage. They immediately set up a crisis room, appointed the incident commander, and brought on-call engineers in. Monitoring sy...
It was 10:03 am, EST. My wife called: all their applications at work were down. They were worried as her company had completed their cloud migration to ‘DRT Cloud’ a few weeks earlier. No feedback from the cloud provider support, thoug...